Terms & Conditions

1. Acceptance of These Terms

These Terms & Conditions govern your access to and use of the ColdDMs website, software, and related services. By accessing or using the service, you agree to these Terms. If you do not agree, do not use the service.

2. Our Service

ColdDMs provides software and related tools designed to help businesses discover prospects, personalize Instagram outreach, send messages, manage follow-ups, and support lead-generation workflows. Features may change as the service is developed and improved.

3. Accounts and Access

You are responsible for providing accurate information, maintaining the security of your account credentials, and ensuring that people using your account are authorized to do so. You are responsible for activity performed through your account.

4. Acceptable Use

You agree to use ColdDMs lawfully and in accordance with applicable platform rules and regulations. You must not use the service to send unlawful, deceptive, abusive, fraudulent, threatening, or otherwise prohibited communications, or to interfere with the operation or security of the service.

5. Customer Content and Authorization

You retain ownership of content and information you provide to ColdDMs. You authorize ColdDMs to process that information as reasonably necessary to provide the services you request. You are responsible for having the permissions and lawful basis necessary for information and outreach activity you initiate through the service.

6. Fees, Billing and Payments

Paid plans, credits, usage limits, billing periods, and applicable charges are presented through the relevant pricing or checkout flow. You are responsible for applicable charges associated with your selected plan and usage. Pricing and plan details may change with appropriate notice.

7. Intellectual Property

ColdDMs and its licensors retain all rights in the software, website, branding, design, documentation, and other materials provided by ColdDMs, except for customer-owned content. You may not copy, reverse engineer, resell, or misuse proprietary portions of the service except as permitted by law or written authorization.

8. Third-Party Services and Platforms

ColdDMs may integrate with or depend on third-party services, including social platforms, payment providers, analytics tools, hosting providers, and other services. Third-party services are governed by their own terms and policies. Changes or restrictions imposed by third parties may affect available functionality.

9. Disclaimers

The service is provided subject to availability and without guarantees that every outreach campaign, prospect, reply, booking, or business result will occur. You are responsible for evaluating whether your use of the service is appropriate for your business, audience, and applicable requirements.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ColdDMs will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of the service. Any additional limitations or exclusions applicable to your plan or agreement will be governed by the applicable contractual terms.

11. Suspension and Termination

We may suspend or terminate access when reasonably necessary for security, abuse prevention, legal compliance, non-payment, violation of these Terms, or operational reasons. You may stop using the service at any time, subject to any applicable billing or contractual obligations.

12. Changes to These Terms

We may update these Terms from time to time. When changes are made, the revised version will be posted on this page with an updated effective date. Continued use of the service after an update constitutes acceptance of the revised Terms to the extent permitted by law.

13. Contact

If you have questions about these Terms & Conditions, please contact the ColdDMs team through the contact information provided on the website.

Email: [email protected]